Boxed bike build service
Bought a bike online? We’ll build it properly.
Every bike that arrives in a box needs building, and building it properly takes the right tools and experience. Bring us the box and we’ll build it: any make, wherever you bought it. Wait with a coffee on us, or drop it off and collect it later.
How it works
- Book. While-you-wait builds are booked by phone on 01730 817563 and paid in advance. Drop-off builds can be booked online or by phone.
- Bring the box. Unopened is best. Please don’t cut the packaging open with a knife; it’s easy to scratch the frame or nick a cable.
- Have a coffee. If you’re waiting, it’s on us.
- Ride away. Built, checked, and set up for the person riding it.
- Come back at six weeks. Your free safety check. New bikes settle in: cables stretch and bolts bed down, so we check everything again.
What every build includes
- Every bolt tightened to the correct torque, not just “tight enough”
- Brakes set up so they bite properly, with levers small hands can reach on kids’ bikes
- Gears adjusted so every gear shifts cleanly
- Wheels, tyres and bearings checked
- Saddle and handlebars set for the rider
- A test ride before we hand it over
- A free safety check at six weeks
Prices
Standard bike build: £60. Kids’ bikes, BMX, and most hardtail and road bikes.
E-bikes, full-suspension and more complex builds: £80. These take longer to set up properly, so they’re priced to match.
Both prices include your free six-week safety check, and a coffee if you wait.
If we find a problem with the bike itself, like a damaged or missing part, we’ll stop and talk to you before doing anything else.
Wait or drop off
While you wait: book by phone and pay in advance. We set aside a mechanic and a workstand just for your bike, so that hour is yours. Most standard builds take about an hour.
Drop off: book online or by phone, leave it with us, and collect it when it suits you. Handy if you’d rather it stayed a surprise.
E-bikes: a new e-bike battery takes longer than an hour to charge fully, so an e-bike built while you wait will go home with the charge it arrived with. Drop it off instead and we’ll charge it as much as we can while it’s with us.
Already built it yourself?
Bring it in for a free safety check, wherever you bought it. If everything’s right, we’ll tell you. If something needs sorting, we’ll explain what and why before we touch it.
Christmas and New Year
The shop closes for Christmas, but the workshop is open by appointment between Christmas and New Year for builds and safety checks. Book online and we’ll be there.
Questions people ask
Yes. Any make, wherever it came from: online, a supermarket, or a catalogue. That’s the whole point of the service.
When you book a while-you-wait slot, we keep a mechanic and a workstand free just for your bike for that hour, and turn other work away to do it. Paying when you book holds that time for you.
Give us a call on 01730 817563 and we’ll move your booking to our next available slot. Payments aren’t refundable, but they always carry over to your new booking.
Most standard builds take about an hour. E-bikes, full-suspension bikes and bikes with hydraulic brakes or electronic gears can take longer. We’ll tell you when you book.
Yes, for £80. A battery can’t be fully charged in an hour, so if you want more charge for the ride home, choose a drop-off build and we’ll charge it as much as we can while it’s with us.
Call us first on 01730 817563 so we know it’s coming and can book in the build.
It happens more than you’d think. We’ll show you what we’ve found so you can take it up with the seller. If we have the right part in stock, we can usually sort it there and then, with your say-so first.
Not at all. Bring it in however far you’ve got, with all the parts and bags that came in the box, and we’ll take it from there.
Built by people who do this every day
We’ve been building and fixing bikes in Midhurst for years, and between us we’ve built thousands of them. Every bike that leaves our workshop is one we’d be happy to see our own kids ride. Once it’s built, we’re here for whatever comes next, from the six-week check to the next size up. In short if you don't buy your bike from us you can still access all of the benefits as if you did.
