Does Trek offer a lifetime warranty?

Yes. Trek offers a lifetime warranty for the original owner on frames, rigid forks and full-suspension swingarms, plus Bontrager carbon wheels.

What warranty do second-hand Trek bikes get?

Subsequent owners receive a 3-year warranty on frames and rigid forks, starting from the original purchase date, not the resale date.

Are Bontrager wheels covered?

Bontrager carbon wheels are covered for life. Bontrager alloy wheels are covered for 2 years.

Are other brands like Bosch or Shimano covered?

Only Trek, Electra, Diamant and Bontrager products fall under Trek’s warranty. Other brands, like Bosch, Shimano, SRAM, TQ or Hyena, are covered by their own manufacturer warranties.

How do I make a Trek warranty claim?

Claims must go through an authorised Trek retailer. Bring proof of purchase, bike serial number and photos or details of the issue. All Ride Now can help with Trek, Electra, Diamant and Bontrager bikes.

Sep 24, 2025

Trek Bike Warranty Explained – Ride with Confidence

Trek Warranty Explained – What’s Covered and How It Works

When you invest in a Trek bike, you’re getting more than world-class engineering and ride quality — you’re also backed by one of the strongest warranties in cycling. That said, it’s important to know exactly what’s covered, what isn’t, and how to make a claim if the worst happens.

Here’s our clear breakdown of Trek’s warranty so you can ride with confidence.

Lifetime Confidence – What Trek Covers

Trek’s warranty varies by component and brand, but for the original owner, the highlights are:

Lifetime warranty – frames, rigid forks, and full suspension swing arms.
Lifetime warranty – Bontrager wheels with carbon rims.
2-year warranty – clothing, parts & accessories, paint and transfers, rear suspension linkage, and Bontrager wheels with alloy rims.

What About Second Owners?

Trek also extends coverage to subsequent owners, with a 3-year warranty on frames and rigid forks.

⚠️ Important: This 3-year coverage starts from the bike’s original purchase date, not from when it changes hands. If you buy second-hand, you’ll need the original proof of purchase for the warranty to apply.

What Isn’t Covered

Like any warranty, there are limits. Trek’s warranty does not cover:

Normal wear and tear (chains, cassettes, tyres, brake pads).
Improper assembly or poor maintenance.
Corrosion, accidents, crashes, or misuse.
Labour charges for fitting parts.
Cosmetic damage such as scratches or paint chips.
Frames, forks, or components that have been modified.

Other Brands & Components

Trek, Electra, Diamant, and Bontrager products are all covered under Trek’s warranty policy.

For other brands — like Shimano, SRAM, Bosch, TQ, Hyena, and more — warranty terms depend on the manufacturer. The good news? At All Ride Now we’ll help you with any and all Trek bikes (including Electra and Diamant), and we’ll also guide you through third-party claims if needed.

Carbon Care Programme

If you damage a carbon frame or part outside the scope of warranty (like in a crash), Trek offers a Carbon Care Programme. This provides discounted replacement options to get you back on the bike quickly and safely.

Making a Warranty Claim

If you think your bike has a warranty issue, here’s what you’ll need:

Your original proof of purchase (receipt or invoice).
The bike’s serial number and model details.
Photos or description of the fault/damage.

Bring your bike to an authorised Trek retailer — like All Ride Now — and we’ll handle the process for you.

Warranty Coverage at a Glance

Component / Product	Coverage (Original Owner)	Coverage (Subsequent Owner)
Frame / Rigid Fork / Full-suspension Swingarms	Lifetime	3 years (from original purchase date)
Bontrager Wheels (Carbon rims)	Lifetime	—
Bontrager Wheels (Alloy rims)	2 years	—
Parts, Accessories, Paint, Transfers, Rear Suspension Linkage	2 years	2 years (if within original period)

The Bottom Line

Trek’s warranty is one of the most comprehensive in the bike industry, giving you peace of mind whether you’re a first-time rider or a long-time enthusiast. Just remember: it’s designed to protect against defects, not normal wear and tear.

At All Ride Now, we’re here to help with any warranty questions, from Trek, Electra and Diamant frames, through to Bontrager wheels and components. We’ll also guide you through third-party claims with brands like Shimano, SRAM, Bosch, TQ, or Hyena.

👉 Need help with a claim or want advice before you buy? Pop into our West Sussex store near the South Downs, or get in touch online today.